Terms and Conditions
General Terms and Conditions for purchasing from the cliplove.hu webshop
Effective Date: 03/01/2019
I. General information
1.1. Seller Details
The operator of the cliplove.hu webshop and the website:
Company name: Pitkovjat Melinda Ev.
Registered office: H-1102 Budapest, Kőrösi Cs.S.út 15.
Location: H-1102 Budapest, Kőrösi Cs.S.út 15.
Tax number: 68866367-1-42
Company name: Pitkovjat Viktor Ev.
Registered office: H-1102 Budapest, Kőrösi Cs.S.út 15.
Location: H-1102 Budapest, Kőrösi Cs.S.út 15.
Tax number: 56469327-1-42
Company name: Fekete Mária Ev.
Registered office: H-1102 Budapest, Kőrösi Cs.S.út 15.
Location: H-1102 Budapest, Kőrösi Cs.S.út 15.
Tax number: 55744507-1-41
Company name: Hosseinzadehbazargani Kamyar Ev. -1051 Budapest, Nádor utca 23.
Tax number: 55654922-1-41
Company registration body: Budapest Department of the Mayor's Office of the 10th and 5th Districts of Budapest
150 Elgin Street, Suite 800
Ottawa, ON K2P 1L4
Seller: the operator of the web store, which provides 1.1. legal entity as defined in point
Buyer: the natural or legal person or organization without legal personality who concludes a sales contract with the web store
Parties: the contracting parties included in the sales contract, the Seller and the Buyer together
Sales contract: a contract between the Parties for the transfer of ownership of goods selected by the Buyer from the offer of the web store
Goods: the product offered for sale by the Seller in the web store
Purchase price: the gross price, including sales tax, at which the Seller offers the goods for sale
Delivery: delivery of the goods covered by the sales contract to the address indicated by the Buyer and delivery to the Buyer (or his agent)
Supplier: a courier service or postal carrier contracted with the Seller
Shipping fee: the amount to be paid as consideration for the delivery of the goods in addition to the purchase price
Webshop: a service provided electronically, for absenteeism, for a fee, to which the recipient of the service has individual access
1.3. General presentation of the web store
Purchasing in the web store creates a sales contract between the Seller and the Buyer.
The condition of the purchase in the web store is that the Buyer is obliged to accept these General Terms and Conditions, of which he makes a legal declaration during the order process.
In the case of a purchase in the web store, as described in these General Terms and Conditions, the Buyer makes a purchase offer with the order, with the confirmation of which the sales contract is concluded between the Seller and the Buyer. The concluded contract does not qualify as a written contract, it is concluded with a legal declaration made electronically. The Seller shall keep a record of the contract according to its number until the last day of the 6th calendar year from the date of purchase. The date of purchase is the date the order is confirmed.
The language of the contract is Hungarian
The contract is subject to Hungarian law.
II. Electronic contracting (purchase) process
2.1. Presentation of the goods, prices, special products
In the web store, each item is presented with a picture and description, which makes it easier for the customer to select the item and make a purchase decision. In addition, please note that the images on the pages are for illustration purposes only, actual products may differ from those shown in the image.
The prices on the pages include VAT.
The web store reserves the right to change prices without prior notice. Our prices and products can constantly change and expand. In the event of a price change, the goods already ordered will be delivered at the order price.
We sometimes offer promotions in the web store, each promotion is clearly indicated by the web store, indicating the products covered by the promotion and the relevant discounts. In the case of promotional items, the promotion always lasts until the specified date or while stocks last.
2.2. Selection of the goods, the process of purchase
By clicking on the image of the product and in its description, we strive to provide the widest range of information to help the customer make a decision. The product is selected by placing it in the "Cart". You can then select new items and add them to the cart, remove selected items from the cart, or finalize your purchase and place your order.
If the Buyer has finished selecting the goods, he must provide the data required for the purchase (buyer's name, delivery address, e-mail address, telephone number).
For the purpose of creating the contract, defining its content, modifying it, monitoring its fulfillment, invoicing the resulting fees and enforcing the related claims, the Seller may manage the natural personal identification data and address necessary for the identification of the Buyer. Provisions related to this are contained in Seller's Privacy Statement
After providing the necessary data for the purchase, before finalizing the order, the Buyer has the opportunity to modify his order, remove goods from it, change the number of items, or order new goods. There is also a way to check and, if necessary, correct the customer data provided.
If the Buyer finds the order and the data provided to be correct, he has finalized it by placing the order.
By ordering the goods, the Buyer undertakes a binding offer, on the basis of which the sales contract is concluded between the parties with the confirmation of the Seller. The offer is binding until the order is confirmed, but up to 48 hours.
2.3. Order confirmation
The webshop will immediately confirm the receipt of the order by e-mail sent by the system. The webshop will confirm the acceptance of the order separately by sending an e-mail to the e-mail address provided by the Buyer within 48 hours at the latest, and the sales contract will be concluded between the parties. The contract is filed by the Service Provider and kept for 5 years after its conclusion, it is accessible afterwards. The confirmation contains a list of the ordered goods and their price, the name and delivery address provided by the Buyer, the delivery cost and the registration number of the order.If the confirmation is not made within 48 hours, the Buyer will be released from the obligation to bid
2.4. Shipping fee
The Buyer will receive adequate information about the delivery fee of the goods before finalizing the order, and the amount of the delivery fee will be indicated on the invoice issued by the Seller, depending on the delivery method chosen by the Buyer.
The Buyer must pay the shipping fee together with the price of the goods according to the chosen payment method.
In the webshop, you can make a transfer or cash on delivery in cash at the Seller's store, with the option of payment or cash on delivery.
The Buyer may pay the purchase price of the finalized order by bank transfer on the basis of the invoice issued by the Seller. Seller will perform only after full payment of the purchase price and hand over the goods to the Supplier.
The order number in the order acceptance confirmation must be entered in the transfer notification field. The Seller shall not be liable for any damages resulting from the failure to do so or from the incorrect indication of the order number, the damages and additional costs shall be borne by the Buyer.
1.1.2. Cash on delivery
The purchase price of the accepted order must be paid in cash to the courier at the time of receipt after delivery by post or courier.
The delivery of the goods to the delivery address is carried out by the Shipping Companies contracted with the Seller GLS or the postal service (hereinafter the Supplier). The terms of the delivery contract concluded between the Seller and the Supplier shall apply to the delivery of the goods.
The Seller shall notify the Buyer of the expected date of delivery by separate e-mail or telephone upon delivery of the goods to the Supplier.
Delivery shall be effected by delivery to the delivery address by the Buyer and delivery to the Buyer or his agent. The risk of damage passes to the Buyer upon delivery.
III. Right of withdrawal
3.1. Seller's right of withdrawal
If the Buyer does not complete the transfer within the payment deadline indicated on the invoice (usually 8 calendar days), the Seller may withdraw from the contract.
The Seller has the right to withdraw from the sales contract even if the price of the goods has been incorrectly indicated and the Buyer has finalized his order at the incorrect price, or if the order for goods that have run out of stock has been confirmed, and Seller can no longer obtain it in a timely manner. In case of withdrawal, the Seller will send the statement to the Buyer by e-mail, and the Seller's customer service will immediately contact the Buyer for consultation and modification of the contract instead of the ordered goods, or if the Buyer does not accept, the Buyer Any amount already paid by bank transfer will be refunded to Buyer's account within 30 days.
3.2. Buyer's right of withdrawal
The Buyer has the right to withdraw from this contract within 7 days.
The withdrawal period expires 7 days from the date on which the Buyer or a third party other than the carrier designated by the Buyer receives the product.When delivering more than one product: expires 7 days from the date on which the last product is received by the Buyer or a third party other than the carrier designated by him
The buyer is entitled to exercise the right of withdrawal between the date of conclusion of the contract and the date of receipt of the product.
The buyer does not have the right of withdrawal
for the sale and purchase of a sealed audio or video recording and a copy of computer software, if the buyer has opened the packaging after delivery;
In the case of a non-prefabricated product which has been manufactured in accordance with the instructions of the purchaser or at his express request, or in the case of a product which is clearly customized for the purchaser.
in the case of a sealed product which, for health or hygiene reasons, cannot be returned after opening after delivery;
If the Buyer wishes to exercise his right of withdrawal, he must send a clear statement of his intention to withdraw (by post or electronic mail) to the following address: Pitkovjä Melinda Ev. H-1102 Budapest, Kőrösi Cs.S.út 15.; e-mail: email@example.com.
The Buyer may also fill in the withdrawal form on our website or submit another statement clearly expressing his intention to withdraw. in addition, the Buyer decides to confirm the arrival of the withdrawal on a durable medium (eg by e-mail) immediately.
The Buyer shall exercise his right of withdrawal / cancellation within the time limit if he sends his notice of withdrawal before the expiry of the period indicated above.
Legal effects of withdrawal
If the Buyer withdraws from this contract, we will refund the price of the product purchased by him immediately, but no later than within 10 days from the receipt of his notice of withdrawal. In the case of a refund, we will use the same payment method as the original payment method, unless the Buyer expressly consents to the use of another payment method; there is no additional cost to the Buyer for using this refund method.
Refunds may be withheld until we have received the product and the invoice confirming the purchase, or a copy of it, or the Buyer has confirmed that it has been returned: the earlier of the two dates shall apply.
The Buyer is obliged to return or hand over to us the invoice confirming the product and the purchase, or a copy thereof, without undue delay, but no later than 7 days from the notification of the notice of withdrawal. The deadline is considered to be met if you send the product and the invoice confirming the purchase or a copy of it before the expiry of the 7-day deadline.
The direct cost of returning the product shall be borne by the Buyer.
Do not return the product by cash on delivery! We are not able to pick up the package returned by cash on delivery, the cost of returning it is also borne by the buyer!
The customer shall only be liable for depreciation of the product if it has occurred due to use in excess of that required to determine the nature, characteristics and functioning of the product.
The Buyer has the right to exercise his right of withdrawal as intended, without abusing this right. In case of abusive withdrawal, the Seller is released from the obligation to take back the goods and refund the purchase price.
The Seller shall not be liable for the goods lost during the return.In the absence of the goods, the Seller has no obligation
IV. Change contract
Instead of exercising their right of withdrawal, the parties have the option of amending the contract by mutual agreement by e-mail.
Buyer may request in writing to amend the contract and exchange the goods. The Seller is not obliged to accept the request for replacement. If an exchange agreement is reached between the Parties, the costs of delivery and return shall be borne by the Buyer.
Seller may request an amendment to the contract if the ordered goods are out of stock and you want to replace them with other goods instead. This must be accepted by the Buyer in writing (by e-mail).
V. Warranty and Guarantee
1. Supplies Warranty
In the event of faulty performance by the Seller, the Buyer may assert a warranty claim against the company in accordance with the rules of the Civil Code.
Customer may choose to have the following supply warranty claims:
You may request a repair or replacement, unless it is impossible or disproportionately cost the Seller to meet your other needs. If you do not request or have not requested the repair or replacement, you may request a proportionate delivery of the consideration or the defect may be repaired or repaired at the expense of the Seller or, ultimately, the contract may be terminated.
The Buyer may transfer the right to the warranty of the chosen supply to another, but the cost of the transfer shall be borne by the Buyer, unless it was justified or given by the Seller.
The buyer must report the defect immediately after its discovery, but no later than two months from the discovery of the defect. However, you will no longer be able to assert your warranty rights beyond the two-year limitation period from the performance of the contract.
Buyer may assert its warranty claim against Seller.
Within six months from the date of performance, there are no conditions other than the notification of the defect to enforce the warranty claim if the Buyer certifies that the product or service has been provided by the Seller. However, six months after the performance, the Buyer shall prove that the defect he / she recognized was already present at the time of performance.
2. Product warranty
In the event of a defect in a movable thing (product), the Buyer may, at his option, assert the right or product warranty claim specified in clause 1.
As a product warranty claim, Customer may only request the repair or replacement of a defective product.
A product is defective if it does not meet the quality requirements in force at the time of placing on the market or if it does not have the characteristics specified by the manufacturer.
Product warranty claims can be asserted by the Buyer within two years of the product being placed on the market by the manufacturer. At the end of this period, you will lose this entitlement.
Buyer may only make a product warranty claim against the manufacturer or distributor of the movable property.
Product defects must be proven by the Buyer in the event of a product warranty claim.
In which cases is the manufacturer (distributor) exempted from the product warranty obligation?
The manufacturer (distributor) is only released from its product warranty if he can prove that:
the product was not manufactured or marketed outside your business, or
the defect was not detectable at the time of placing on the market according to the state of the art or
Product defect is due to the application of a law or mandatory regulatory requirement
The manufacturer (distributor) only needs to prove one reason for the exemption.
The Seller draws the Buyer's attention to the fact that due to the same defect, he cannot enforce the warranty for supplies and the product warranty at the same time, in parallel.
However, if your product warranty claim is successfully enforced, you can assert your warranty claim against the manufacturer for the replaced product or repaired part.
Legislation requires a mandatory warranty for certain consumer durables (eg technical items). For products subject to statutory warranty, see the product description for more information.
The warranty period is one year.
The Seller will only be released from its warranty obligation if it proves that the cause of the defect occurred after performance.
Due to the same defect, the Buyer's warranty claim and warranty claim, as well as the product warranty claim and
warranty claim may not be enforced simultaneously by the Buyer, otherwise the rights arising from the warranty shall apply independently of the rights specified in clauses 1 and 2.
VI. Complaint handling
If the Buyer has any comments or complaints regarding the operation of the website, the information provided on it, or the purchase, he may notify the Seller by e-mail, fax or post:
E-mail address: firstname.lastname@example.org
Postal address: H-1102 Budapest, Kőrösi Cs.S.út 15.
The Seller shall investigate the merits of each complaint and inform the Buyer of its outcome within 30 days at the latest. If the Buyer is not satisfied with the handling of the complaint, he may contact the supervisory authorities.
Supervisory bodies: Budapest, Krisztina krt. 99, 1016
VII. Newsletter subscription
Visitors to the web store have the opportunity to subscribe to the Seller's newsletter by entering their name and email address.
The Seller sends regular information about the goods and services sold by it to the Buyers who have subscribed to the newsletter.
Buyer may at any time request that you no longer be required to unsubscribe from the newsletters, with the option to unsubscribe from the newsletters. In this case, the Seller will delete the Buyer's name and e-mail address from the list and will no longer send him a newsletter.
VIII. Law applicable to the contract, method of settling disputes
Hungarian law shall apply to the contract of sale concluded between the Parties.
The Parties shall endeavor to settle their disputes amicably through conciliation.
For the purpose of amicable out-of-court settlement of consumer disputes concerning the quality, safety and application of product liability rules and the conclusion and performance of the contract, the Customer may initiate proceedings with the conciliation body of the service provider's place of residence or domicile. For the purposes of the rules concerning the Conciliation Board, a non-governmental organization, a church, a condominium, a housing association, a micro, small or medium-sized enterprise, which buys, orders, receives, uses, uses or uses goods, is also considered a consumer. Recipient of commercial communication, offer.
Buyer may also apply to the conciliation body competent according to the Seller's registered office. Budapest, Krisztina krt. 99
Based on the Customer's place of residence, you may contact the conciliation bodies available at below to resolve a consumer dispute. The Service Provider is obliged to participate in the Conciliation Board proceedings. For the purposes of this section, sending a reply is also considered cooperation.
In the case of a cross-border consumer dispute related to an online sales contract, consumers can settle their cross-border disputes related to online purchases electronically via an electronic complaint via the online platform available at the following link.
All you have to do is register on the online platform available at the link above, fill in a complete application and send it electronically to the Conciliation Board via the platform. This way, consumers can easily assert their rights despite the distances.
In Hungary, the Budapest Conciliation Board (BBT) has the right to settle disputes between consumers and traders in cross-border contracts related to online sales or service contracts.
If the out-of-court settlement of the dispute is unsuccessful, the Parties agree that the court having jurisdiction over the Seller's domicile shall have exclusive jurisdiction.
IX. Scope of these GTC, final provisions
The scope of the GTC extends to the Seller and the Buyers. The scope of the GTC does not extend to the financial institution making the payment or to the Supplier.
The legal relationship between the Seller and the Buyer is established if the Buyer's order has been finalized or the Buyer accepts these GTC of the Service and the Seller has confirmed the order to the Buyer electronically.
Date of entry into force of the valid text of the GTC: 01.03.2019
The GTC is also available in a format that can be saved and printed for the Customer.
The GTC is for an indefinite period of time.
In case of amendment of the GTC, the provisions of the GTC valid according to the date of the order apply to the pending orders.